What information do we collect about you?
We collect information about you such as name, address, email address and contact numbers, as well as billing name and address. We also collect information when you voluntarily complete customer surveys, provide feedback, and participate in competitions. Website / social media usage information is collected using cookies.
Using your personal information
We collect information about you in order to manage our commercial relationship and as required by law, and we will continue to retain your information for such time as appropriate to comply with our legal responsibilities or until you request we delete information retained.
We will not sell, distribute or lease your personal information to third parties unless we have your permission, unless we are required to do so by law, and/or for the processing purposes required in order to fulfil your request.
We may share your information with other companies for fraud prevention and to pursue debtors (if applicable).
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email me on [email protected]
Under Article 17 of the GDPR, individuals have the right to have personal data erased. If you believe that any information we are holding on you is incorrect, incomplete, or that you would like to exercise your ‘right to be forgotten’, email me on [email protected] as soon as possible. We will promptly action your request in accordance with GDPR guidelines.