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01202 240556 or 07826 470359

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What information do we collect about you?

We collect information about you such as name, address, email address and contact numbers, as well as billing name and address. We also collect information when you voluntarily complete customer surveys, provide feedback, and participate in competitions. Website / social media usage information is collected using cookies.


We do not use cookies on our web page.

Using your personal information

We collect information about you in order to manage our commercial relationship and as required by law, and we will continue to retain your information for such time as appropriate to comply with our legal responsibilities or until you request we delete information retained.

We will not sell, distribute or lease your personal information to third parties unless we have your permission, unless we are required to do so by law, and/or for the processing purposes required in order to fulfil your request.

We may share your information with other companies for fraud prevention and to pursue debtors (if applicable).

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email me on [email protected]

Under Article 17 of the GDPR, individuals have the right to have personal data erased. If you believe that any information we are holding on you is incorrect, incomplete, or that you would like to exercise your ‘right to be forgotten’, email me on [email protected] as soon as possible. We will promptly action your request in accordance with GDPR guidelines.

What our customers say about us...

Sula, our chocolate Labrador, spent nine nights with Jackie at the end of August, leaving us free to enjoy a worry-free holiday in Brittany. She seemed to have had a good time and I would be happy to use Jackie again, and to recommend her to others.

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He is always eager to get in through the door at the start of his stay and most importantly, when we collect him he looks happy and relaxed.

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This facility has removed the stress for both me & Molly of having to leave her at my home alone.

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Dilly bounces in wagging her tail and soon makes herself at home, when we collect her she looks bright and has clearly been well looked after.

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Leaving her at holiday times would be really stressful but now I know that she is happy at the Dog Hitch, it is very comforting & makes our trips away more enjoyable!

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I feel really happy knowing that Alfie is looked after just as if he's in his own home, gets lovely long walks and lots of attention.

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By the time I picked her up in the morning, Stormy was treating the place like it was her own and had obviously had a comfortable night.

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...very friendly and the house was very homely and clean. Polly had a good sniff round and then immediately settled down to have a sleep on the carpet, which I knew was a good sign

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Jackie provides a truly exceptional service

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My dog Stanley... He's a bit unsociable and I like the fact that Jackie doesn't push him and allows him to just be.

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